Frequently Asked Questions
Everything you need to know about enhancing your living space with Threecubes.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location and the size of the items ordered.
Do you offer international shipping for home decor products?
Currently, we ship within the continental United States. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy if I am not satisfied with a product?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your furniture and lighting products covered by a warranty?
Yes, all Threecubes furniture and lighting fixtures come with a 1-year limited warranty against manufacturing defects to ensure your peace of mind.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Affirm and Klarna.